Fun with credit limits

Mon, 22 Nov 2004

I was organizing my papers this evening (otherwise known as Throwing Junk Away) and ran across a letter from my credit card company's customer service. It is dated in early 2000, about a year and a half after I opened my first student credit card account with a limit of $500.

$500 was enough most of the time. Heck, it's still enough most of the time. Still, after a year and a half I thought I deserved a little more rope, so I requested a credit limit increase and received this reply:

Dear LAURA B MELTON:

Thank you for contacting our Customer Service Center.

As you requested, we have your increased your 500 to $13.00.

Thank you for calling on us. We are always here to assist you, 24 hours a day, seven days a week.

Sincerely,

Customer Service

That was almost five years ago, and it still cracks me up.

Comments

alita says:

Just hope you didn't 'spend' that whole $13 in one place! :)
It's funny -- my 1st student credit card had a $500 limit too, and I've not used it in several years. A few months ago, I had a letter from them asking whether I was satisfied with the service. They also doubled the limit in hopes of enticing me to spend, spend, spend. (I still haven't used it.)

Stephen says:

Pretty funny.

It gets funnier though, if the time on your posting is correct. About 6 minutes after you posted, The Tonight Show's "Headlines" segment would've shown in your time zone, and they showed a letter very similar to yours.

Really. I kid you not.

Laurabelle says:

This is still my only credit card, and I've been fairly happy with it. For the first couple of years I got discount certificates for American Airlines, which meant that I could fly home for about $200. Eventually they stopped that, so now I'm looking a little more seriously at other credit cards, especially those that offer cash-back.

A few years ago my brother called up his credit-card company and said I've got this other card that gives me X and yours doesn't; tell me why I should use yours? They gave him a better deal. I like his tactic, and at some point I may use it.

As in your case, a higher credit limit does not cause me to spend more money, although there is a certain critical point. I rarely spend more than $500 in a month, but it would be annoying if that were my limit.

Ever since my first increase, my credit limit has regularly been raised. (Because you haven't managed to hang yourself yet, we're giving you more rope...) I wonder if one can request a credit limit decrease?

Jeff says:

I just like the fact that it is increased from 500. No units, no specification that this is a dollar amount (not that we couldn't tell from context, but it's yet another error). I only noticed because I was working on a physics lab report when Laura showed the letter to me.

Jeff

Post a comment











XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

OpenID: If you use OpenID, your comment will be approved automatically and will not be held for moderation.